Keep Offering Assistance

[bornagain]

I had two completely different outcomes from assisting two new affiliates last week.

The first lady emailed that she could not log in to her SFI account. I explained cookies, made sure she had the correct password. Copy and paste her info instead of typing. No luck.

She emailed me her info and I logged in with no problem from two different computers - obviously the problem is on her end and not SFI'. Offered to call her or her to call me. Offered to have my wife call her (woman to woman). She was frustrated and has quit communicating after probably ten different emails.

The second affiiliate had signed up under his wife's name but wanted to change to his name. I showed them how to contact support and now they are signed up under his name.

He took me up on my gift certificate offer to upgrade. He doesn't use credit cards so he purchased a VISA gift card but for some reason it would not work. He tried a rewards card from his sister - still no luck.

I offered him my phone number (could tell he was frustrated). He called and I spent 45 minutes setting up his standing order and showed him where to mail in a payment for his upgrade. We spoke briefly about what it takes to build SFI and had a very nice conversation.

Waiting for his upgrade to go through and then get him started with Leader's Club and Tops hopefully.

Just goes to show: Offer your assistance, and when asked - follow through!

Sorry this got so long, but I think it is something we need to be working on - following up and following through.

Craig

[gainingprofit]

Offering assistance does work in some cases but there are allways those ones who want to make money but dont want to be helped!

Joe

[95diesel]

I have a question from a new affiliate that I sponsored thru Erich's April co-op. I myself just started March 5th, so I don't really have an answer. Any suggestions, here's the question:
Hello,
I wanted to thank you for the welcome letter. I am really excited. I do have a question.
I noticed that there were many websites that have been assigned to me. The main site for selling products etc. The others for recruiting etc...
My question is that when I am advertising I dont wont to over whelm people with so many websites and info on one flier or classified add...whatever the advertisment avenue I decide. How should I go about getting all those websites and info out to people on,for instance,one flier?
Also, I read that SFI had hundereds of products but at my site I didnt see that many?
The several that were there though,should I focus on one product at a time or advertise the site as a "store" that has products for many consumer needs?
I want to promote/advertise all the sites..the products,joining sfi etc,all at the same time. It is all so much though and I am a little confused on what to focus on or how to do it all at once.
I am sorry if these seem like silly questions,im a newbe
Thank you again for your help,it is much appreciated!

Hope you can give me some suggestions.
Thanks

[bornagain]

95diesel,

I would suggest to the new affiliate to focus the advertisement / flier on whatever he/she is trying to accomplish. If looking to sell products, promote the affiliate store. If looking to promote the business opportunity, then use the corresponding site.

I haven't looked at the number of products but I do know there are a lot. If you take into consideration the many different magazine subscriptions etc. Selling products is a great way to earn some fast commissions, although it is a one time payment.

I hope this helps,
Craig