Post by talfighel on Jun 30, 2009 14:25:20 GMT -5
For those of you who are using Getresponse.com for your autoreponders, here is some news from Simon Grabowski who owns Getresponse.com.
As the launch of the new GetResponse approaches, we'd like to give you some important information concerning the process of moving your current account to the new system. Here's what you need to know:
Before the migration - schedule service disruption:
The data migration will begin on July 4, 2009 at 9 PM EDT and end on July 5,
2009 at 5 PM EDT, therefore service will not be available during that time period.
Note: During this scheduled data migration, all GetResponse sites will be down and you will not be able to access your account.
Your account during service disruption:
Please rest assured that no account data will be lost during migration! Your web
forms will be working, however all processes related to sign ups will be queued
and processed within 24-48 hours. That means that anyone who subscribes or
signs up to your campaign will not be added to your contact list for 24-48 hours.
If applicable, new subscribers will also be credited to your account within the
same time period. Please note that new subscribers will not receive confirmation
or thank-you messages immediately, but they will go out automatically after
the above time period.
No payments will be processed on July 5. Therefore, if your recurring charge is
set for this date, it will take place on July 6.
After the migration:
After the migration is completed, you will be introduced to the new GetResponse
interface and the old version will no longer be available.
All the settings from your account will be carefully moved to the new system and will
remain intact. You can be confident that no data will be lost.
As with most major migrations, the system may not be working perfectly from 2 to 3
days after the data has been moved. Please let us know about any problems you
experience by contacting our capable Customer Service Team. It will help us to quickly
address any issues.
We have performed migrations many times and, as always, we will do our best to conduct a smooth migration for the new launch. Again, you can rest assured that this process will not affect your account or stored data in any way.
If you have any questions regarding the migration process, feel free to contact us. We will be happy to answer any questions you might have!
Thank you for choosing our email marketing service! We hope you will be just as excited about the new GetResponse as we are!
Best regards,
GetResponse Team
As the launch of the new GetResponse approaches, we'd like to give you some important information concerning the process of moving your current account to the new system. Here's what you need to know:
Before the migration - schedule service disruption:
The data migration will begin on July 4, 2009 at 9 PM EDT and end on July 5,
2009 at 5 PM EDT, therefore service will not be available during that time period.
Note: During this scheduled data migration, all GetResponse sites will be down and you will not be able to access your account.
Your account during service disruption:
Please rest assured that no account data will be lost during migration! Your web
forms will be working, however all processes related to sign ups will be queued
and processed within 24-48 hours. That means that anyone who subscribes or
signs up to your campaign will not be added to your contact list for 24-48 hours.
If applicable, new subscribers will also be credited to your account within the
same time period. Please note that new subscribers will not receive confirmation
or thank-you messages immediately, but they will go out automatically after
the above time period.
No payments will be processed on July 5. Therefore, if your recurring charge is
set for this date, it will take place on July 6.
After the migration:
After the migration is completed, you will be introduced to the new GetResponse
interface and the old version will no longer be available.
All the settings from your account will be carefully moved to the new system and will
remain intact. You can be confident that no data will be lost.
As with most major migrations, the system may not be working perfectly from 2 to 3
days after the data has been moved. Please let us know about any problems you
experience by contacting our capable Customer Service Team. It will help us to quickly
address any issues.
We have performed migrations many times and, as always, we will do our best to conduct a smooth migration for the new launch. Again, you can rest assured that this process will not affect your account or stored data in any way.
If you have any questions regarding the migration process, feel free to contact us. We will be happy to answer any questions you might have!
Thank you for choosing our email marketing service! We hope you will be just as excited about the new GetResponse as we are!
Best regards,
GetResponse Team